01 — THE PROBLEM
Somewhere along the way, it got complicated.
Long contracts. Confusing invoices. Surprise costs. Call centres. Waiting for callbacks. And somehow, a printer problem becomes everyone's problem.
So... Why PaperDog?
Well... we love dogs, we sell printers, and
we wanted to bring a little personality to an industry that could seriously use some :)
Paper covers print and going paperless. Dog stands for loyalty, companionship and sticking around when you need us. Add a little inspiration from our own awesome dogs and, well...
PaperDog was unleashed!
WHY PAPERDOG EXISTS
We didn't start PaperDog to sell more printers.
We started it because we thought businesses deserved a better way to buy them, manage them and get help when things go wrong.
02 — THE QUESTION
Surely this can be simpler?
What if buying a printer felt straightforward? What if pricing made sense, support was human, and someone actually answered when you needed help?
03 — THE IDEA
Enter PaperDog.
A print and IT company built around a simple idea: recommend what makes sense, explain things properly, charge fairly and stick around after the sale.
04 — THE DIFFERENCE
Service that actually serves.
Real people. Honest advice. Transparent pricing. Proactive support. No disappearing acts. No making customers chase us for answers.
05 — WHAT'S NEXT
We're only getting started.
We're building the kind of print and IT company we'd want to deal with ourselves — simpler, smarter, more human and genuinely useful.
Good Service Shouldn't Feel Revolutionary.
But apparently, sometimes it does.
Meet the Humans behind PaperDog
The dogs run the place... We just answer the phones ;)
Stephen
The Top Dog
Stephen has a knack for making printer problems look easy. Whether it’s recommending the right machine, solving a technical issue, or helping a customer out of a tricky situation, he’s always looking for the simplest solution.
Favourite phraseHave you tried turning it off and on again?
Bianca
Chief Everything Officer
Bianca keeps the wheels turning behind the scenes, from the website and marketing to the day-to-day running of the business. She’s always looking for ways to make things simpler, friendlier and a little better.
Current obsessionJust one more tweak to the website...
Yvonne
Client Success Specialist
Yvonne looks after our customers, from service bookings and toner orders to keeping everything on track behind the scenes. Friendly, organised and always happy to help.
SuperpowerRemembering which toner your printer needs before you do.
Fetchie
Good Boy
Real people. Real help.
No call-centre maze. No disappearing after the sale. Just a team that actually knows who you are.
THE PAPERDOG WAY
Good service shouldn't be complicated.
A few simple things we believe make a pretty big difference.
What We Believe
Life's too short for bad service, confusing quotes, and printers that only work when they feel like it. We believe business should be simple, honest, and backed by real people who actually care.
How We Work
We listen first, recommend what makes sense, install it properly, and stick around when you need us. It's not revolutionary. It's just how we work.
Here's The Deal
We're not here to sell you the biggest printer. We're here to help you find the right one, support it properly, and still answer the phone long after the invoice is paid.
Why Businesses Stay With Us
Businesses don't stay with us because we sell printers. They stay because we answer the phone, solve problems, and genuinely care about keeping their business running. The printers are just part of the story.